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Manufacturing & processing

Contractor management for NZ manufacturing — compliant access without the admin

Manufacturing sites run on tight schedules with contractors arriving for maintenance, service, and project work. SiteKey manages their access, verifies their compliance, and keeps your evacuation list accurate — automatically.

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Contractor management on a manufacturing site is genuinely complex

Manufacturing plants have contractors arriving for maintenance, service, and project work across different systems, different areas, and different schedules. Managing that access manually creates gaps that paper systems cannot close.

Maintenance and service contractors

Different contractors for different systems — arriving unannounced or on irregular schedules, with no consistent sign-in process. Knowing who is actually in your plant at any moment is difficult without a system.

Certification gaps

Contractors working on electrical, refrigeration, or pressure systems need current certifications. Paper systems cannot enforce this — someone has to manually verify, and that verification often does not happen.

Overlapping workforces

Production staff, contractors, and visitors on site simultaneously create complexity for emergency evacuations. Without a live occupancy list, accounting for everyone is a significant challenge.

Audit trail requirements

WorkSafe and industry audits often require records of who has accessed which areas and when. Paper sign-in books rarely provide the detail or the reliability required to satisfy an auditor.

Health and Safety at Work Act 2015 — contractor health and safety in manufacturing

Under the HSWA 2015, manufacturing businesses operating as PCBUs have a primary duty to manage the health and safety of all workers on their premises. Where the duties of a manufacturing business and a contractor overlap — such as when a contractor works on systems or equipment used by production staff — both parties must consult, co-operate, and co-ordinate to manage those overlapping risks. SiteKey creates a verifiable, time-stamped record of contractor access and compliance status that supports these obligations and makes demonstrating your duty of care straightforward. WorkSafe New Zealand provides guidance on managing overlapping duties under the Act.

Every feature your plant needs

SiteKey includes the tools manufacturing site managers actually use to keep contractors compliant and sites safe.

QR pass check-in — no app required

Every contractor gets a unique QR pass delivered by email. They scan it on arrival and departure using any smartphone camera. Nothing to download, nothing to forget.

Certification compliance gate

SiteKey checks certification status at the point of check-in. Contractors whose licences or certifications have expired are flagged before they enter — not discovered after the fact.

Live evacuation list

A real-time list of every person currently on site, accessible from any phone or tablet. In an emergency, your team knows exactly who to account for — regardless of which shift they're on.

Contractor pre-registration

Register contractors and their workers before they arrive, including their certification details and access requirements. Reduces delays at the gate and ensures compliance is verified in advance.

Area access control notes

Add area-specific access notes to contractor profiles, making it clear which parts of the plant each contractor is authorised to access and what requirements apply in each area.

Automatic sign-out

If a contractor forgets to check out, SiteKey automatically signs them out at the end of the working day — keeping your occupancy records accurate without manual intervention.

Up and running before your next maintenance window

No IT project. No lengthy onboarding. Most manufacturing customers are live within two to three days.

1

Configure your site

Tell us about your plant, your contractor categories, and your certification requirements. We configure SiteKey to match — compliance gates, area access rules, and admin access.

2

Register contractors

Import your contractor list or let them self-register. Each person gets a QR pass by email, along with their certification details and access permissions already on file.

3

System manages itself

Contractors scan in and out. Certifications are checked automatically. Your evacuation list is always current. You get on with running production.

"We have maintenance contractors coming in every week — electricians, refrigeration technicians, forklift services. SiteKey means I know exactly who's on site and whether their certs are current."
Manufacturing operations manager, New Zealand

Manufacturing contractor management — answered

What are NZ manufacturing businesses' obligations around contractor access under HSWA 2015? +

Under the Health and Safety at Work Act 2015, manufacturing businesses operating as PCBUs have a primary duty to ensure the health and safety of all workers on their premises — including contractors working on maintenance, service, or project work. This includes ensuring contractors have received site-specific inductions, hold the certifications required for their work, and are accounted for in an emergency evacuation. Where work overlaps — for example, contractors working alongside production staff — the PCBU must also manage the coordination of those overlapping duties.

How does SiteKey verify contractor certifications before site entry? +

During contractor pre-registration, required certifications are recorded for each person and their expiry dates logged. At check-in, SiteKey's compliance gate checks the contractor's certification status against your requirements. If a required certification is missing or has expired, the contractor is flagged as non-compliant and cannot complete check-in until the requirement is met. Site administrators can review and update certification records through the SiteKey admin dashboard.

Can SiteKey track which contractors have accessed which parts of the plant? +

SiteKey records a time-stamped log of every check-in and check-out across your site. Area access notes can be added to contractor profiles, and different access requirements can be configured for different parts of your facility. While SiteKey is not a physical access control system, it provides a clear audit trail of who has been on site and when — which is the record most commonly required for WorkSafe audits and internal reviews.

How does SiteKey handle contractors who work across multiple shifts? +

SiteKey handles shift-based operations through its QR pass check-in and automatic sign-out system. Contractors scan in at the start of their shift and scan out at the end. If a contractor forgets to sign out, SiteKey automatically signs them out at the end of the working day so occupancy records remain accurate. The admin dashboard shows check-in history across all shifts, making it easy to review who has been on site during any given period.

What happens if a contractor's certification expires mid-project? +

SiteKey tracks certification expiry dates and flags upcoming expiries so you can follow up before they lapse. If a certification expires while a contractor is mid-project, SiteKey marks them as non-compliant. The next time they attempt to check in, the compliance gate will flag the lapsed certification — they cannot proceed until a current certification is recorded. This prevents the scenario where a contractor continues working on site with an expired licence or certificate without your knowledge.

How much does SiteKey cost for a manufacturing business? +

SiteKey is a flat monthly fee — no per-user charges and no per-scan costs. Pricing starts from $30/month. The more contractors and staff use it, the better value it becomes. See full pricing on the SiteKey homepage.

Ready to sort your contractor management?

Tell us about your manufacturing site and we'll have SiteKey configured and running within a few days.

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Related guides

How to manage contractor compliance on NZ worksites
Practical steps for inductions, certification checks, and compliance gates.
HSWA 2015: site access obligations for NZ businesses
What the Health and Safety at Work Act requires around site access records and contractor compliance.
Warehouse and logistics site access management in NZ
How NZ warehouses and distribution centres manage contractor access without the paperwork.
Site induction management software for NZ worksites
Verify induction completion at the gate — automatically — so no one slips through without completing their induction.