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Incident and near miss reporting

Incident and near miss reporting that actually gets used

The incidents you hear about are the ones you can prevent next time. SiteKey lets your crew report incidents, accidents and near misses from their phone, on the spot, in under a minute.

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Near misses are free lessons, if anyone reports them

Every serious harm event on a worksite tends to be preceded by near misses that nobody wrote down. The scaffold plank that almost gave way, the reversing truck nobody saw, the guard that was off for five minutes. Capture those and you get to fix the problem before it costs someone their health.

New Zealand law sets a floor: under the Health and Safety at Work Act 2015, notifiable events, which means a death, a notifiable injury or illness, or a notifiable incident that exposes people to a serious risk, must be reported to WorkSafe as soon as possible, and the scene preserved. Records of notifiable events must be kept for at least five years.

But the floor is not the point. The sites that get safer over time are the ones where reporting the small stuff is so easy that people actually do it, and where every report gets looked at, assigned an action, and closed out. That never happens with a carbon-copy incident book that lives in the site office and gets filled in two days later from memory.

The fix is the same as for sign in: put it on the phone that is already in everyone's pocket.

Paper reports arrive late and thin

By the time someone finds the incident book, half the detail is gone. What gets written down is a summary of a memory, not a record of a scene.

People do not report what feels like hassle

If reporting a near miss takes a form, a walk to the office, and twenty minutes, most near misses stay unreported. Ease of reporting decides your reporting rate.

Nothing gets followed up

A report that goes into a folder is a dead end. Without assigned actions and close-out, the same near miss happens again until it becomes an injury.

Report from the spot, follow up from the dashboard

SiteKey incident and near miss reporting is built into the same platform your crew already signs in with, so there is nothing new to learn and no separate app.

Report from any phone

Workers report an incident, accident or near miss from their own phone in under a minute, right where it happened, while the detail is fresh.

Photos from the scene

A photo of the failed fitting or the blocked exit says more than a paragraph. Reports carry images straight from the phone camera.

Time, place and people attached

Because reporting sits alongside sign in, every report is anchored to the site, the time, and who was there. No reconstruction needed.

Actions and close-out

Assign a follow-up action to every report and track it to done. The loop from report to fix is visible instead of hoped for.

Trends across sites

See what keeps happening and where. A run of near misses in one area is your cheapest possible warning.

Records that stand up

Time-stamped reports, photos and actions give you an audit trail for WorkSafe, clients and insurers, kept as long as you need it.

One flat price, no matter how many people use it

SiteKey starts from $30/month as a flat rate. There are no per-user fees and no per-scan costs, so the price does not climb every time you take on another crew. Incident and near miss reporting is included in the SiteKey platform alongside sign in, inductions and compliance checks. See full pricing on the SiteKey homepage.

Incident reporting, answered

What is a near miss? +

A near miss is an unplanned event that did not cause harm but easily could have: a dropped tool that lands beside someone, a vehicle that brakes just in time, a guard found removed from a machine. Near misses matter because they show you where your controls are failing while the lesson is still free. Sites with strong near miss reporting find and fix hazards before they injure anyone.

Do I have to report near misses to WorkSafe? +

Not all of them. What must be reported to WorkSafe are notifiable events under the Health and Safety at Work Act 2015: a death, a notifiable injury or illness, or a notifiable incident, which is an unplanned or uncontrolled event that exposes people to a serious risk to health and safety, such as a structural collapse or an electric shock. Many near misses meet that definition, and those must be notified as soon as possible. Everything else should still be recorded internally, because that is how you find patterns before they become injuries.

What should an incident report include? +

Who was involved and who saw it, where and when it happened, what happened in plain words, photos of the scene if possible, what the immediate response was, and what should change to stop it happening again. The best reports are made at the scene within minutes, which is why phone-based reporting captures far better information than a form filled in later at the office.

How long do incident records need to be kept in NZ? +

Records of notifiable events must be kept for at least five years under the Health and Safety at Work Act 2015. For everything else, keeping your full incident and near miss history is simply good practice: it is your evidence of active management, and the data you need to spot trends. Digital records make that effortless compared with archived paper books.

How does SiteKey incident reporting work? +

SiteKey is a site access management platform, so your crew already uses it to sign in with a QR code on their own phone. Reporting an incident or near miss uses the same phone and takes under a minute, with photos attached. Reports land on your dashboard with the site, time and people already linked, and you assign follow-up actions and close them out. Flat rate pricing from $30 a month per site.

Hear about the near misses while they are still free

Tell us about your site and we will show you reporting, sign in and compliance working together in one platform.

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Related guides

H&S site walk records for NZ businesses
What to record on a safety walk and why it is your best due diligence evidence.
WorkSafe audits and site access records
What WorkSafe looks for in site records and how to be ready before they arrive.
Site sign in app for NZ worksites
QR sign in on the visitor's own phone, with a live on-site list.