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Incident and near miss reporting

Incident and near miss reporting from the phone on site

SiteKey lets your crew report incidents, accidents and near misses from their own phone at the scene, in under a minute. Each report goes to your dashboard for follow-up.

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Why near misses need recording

Serious harm events on a worksite tend to follow near misses that nobody wrote down. If those near misses are recorded, you can fix the problem before someone is hurt.

Under the Health and Safety at Work Act 2015, notifiable events must be reported to WorkSafe as soon as possible and the scene preserved. A notifiable event is a death, a notifiable injury or illness, or a notifiable incident that exposes people to a serious risk. Records of notifiable events must be kept for at least five years.

That is the legal minimum. Sites get safer when reporting small events is easy enough that people do it, and when each report is looked at, given an action and closed out. With a carbon-copy incident book in the site office, reports tend to be written days later from memory.

SiteKey puts reporting on the same phone people use to sign in.

Paper reports come in late and short on detail

By the time someone finds the incident book, much of the detail is forgotten, and the report is written from memory away from the scene.

People skip reports that take too long

If reporting a near miss means a form, a walk to the office and twenty minutes, most near misses go unreported.

Nothing gets followed up

A report filed in a folder with no assigned action and no close-out leaves the hazard in place, and the same near miss can happen again until someone is injured.

Reporting from the scene, with follow-up on the dashboard

SiteKey incident and near miss reporting is part of the platform your crew already signs in with. There is no separate app to learn.

Report from any phone

Workers report an incident, accident or near miss from their own phone in under a minute, at the place it happened.

Photos from the scene

Workers take photos of the scene with the phone camera, and the photos go straight into the report.

Time, place and people attached

Reporting is linked to sign in, so each report records the site, the time and who was on site.

Actions and close-out

Assign a follow-up action to each report and track it until it is closed out.

Trends across sites

See which events keep happening and on which sites, for example a run of near misses in one area.

Records for WorkSafe, clients and insurers

Reports, photos and actions are time-stamped and kept for as long as you need them, as an audit trail.

One flat price for any number of users

SiteKey is a flat rate of $30 a month for an office and $50 a month for a worksite. There are no per-user fees and no per-scan costs, and the price stays the same when you take on another crew. Incident and near miss reporting is included in the SiteKey platform alongside sign in, inductions and compliance checks. See full pricing on the SiteKey homepage.

Questions about incident reporting

What is a near miss? +

A near miss is an unplanned event that did not cause harm but could have, such as a dropped tool landing beside someone or a guard found removed from a machine. Near misses show where your controls are failing, and recording them lets you fix hazards before anyone is injured.

Do I have to report near misses to WorkSafe? +

Not all of them. Under the Health and Safety at Work Act 2015 you must notify WorkSafe of notifiable events, which are a death, a notifiable injury or illness, or a notifiable incident. A notifiable incident is an unplanned or uncontrolled event that exposes people to a serious risk to health and safety, such as a structural collapse or an electric shock. Many near misses meet that definition, and those must be notified as soon as possible. Record everything else internally so you can find patterns before anyone is injured.

What should an incident report include? +

Who was involved and who saw it, where and when it happened, what happened in plain words, photos of the scene if possible, what the immediate response was, and what should change to stop it happening again. The most detailed reports are made at the scene within minutes. A phone report made on the spot captures more than a form filled in later at the office.

How long do incident records need to be kept in NZ? +

Records of notifiable events must be kept for at least five years under the Health and Safety at Work Act 2015. Keep your full incident and near miss history as well. It shows you are managing health and safety, and you need it to spot trends. Digital records take less effort to keep than archived paper books.

How does SiteKey incident reporting work? +

SiteKey is a site access management platform, and your crew already uses it to sign in with a QR code on their own phone. They report an incident or near miss on the same phone in under a minute, with photos attached. Each report appears on your dashboard with the site, time and people already linked, and you assign follow-up actions and close them out. SiteKey costs a flat $30 a month for an office and $50 a month for a worksite.

See near miss reporting on your site

Tell us about your site and we will show you reporting, sign in and compliance checks in the same platform.

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Related guides

H&S site walk records for NZ businesses
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WorkSafe audits and site access records
What WorkSafe looks for in site records and how to be ready before they arrive.
Site sign in app for NZ worksites
QR sign in on the visitor's own phone, with a live on-site list.