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Manufacturing & processing

Contractor management for NZ manufacturing plants and processing sites

Manufacturing sites run on tight schedules, with contractors coming in for maintenance, service and project work. SiteKey records their access, checks their compliance when they sign in and keeps your evacuation list accurate.

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What makes contractor management hard in a manufacturing plant

Contractors come in to work on different systems in different parts of the plant, each on their own schedule. If you track that by hand on paper, you end up with gaps.

Maintenance and service contractors

Each system has its own contractor, and they turn up unannounced or on irregular schedules with no consistent sign-in process. Without a system it is hard to know who is in your plant at any moment.

Certification gaps

Contractors working on electrical, refrigeration or pressure systems need current certifications. On paper, someone has to check each one by hand, and often nobody does.

Overlapping workforces

With production staff, contractors and visitors on site at the same time, an evacuation is harder to run. Without a live occupancy list it is hard to account for everyone.

Audit trail requirements

WorkSafe and industry auditors often ask for records of who has been in which areas and when. A paper sign-in book rarely has the detail an auditor wants, and it is seldom reliable enough.

Contractor health and safety in manufacturing under the Health and Safety at Work Act 2015

Under HSWA 2015, manufacturing businesses operating as PCBUs have a primary duty to manage the health and safety of all workers on their premises. Where the duties of a manufacturing business and a contractor overlap, for example when a contractor works on systems or equipment used by production staff, both parties must consult, co-operate and co-ordinate to manage those overlapping risks. SiteKey keeps a verifiable, time-stamped record of contractor access and compliance status that you can use to show you have met your duty of care. WorkSafe New Zealand has guidance on managing overlapping duties under the Act.

SiteKey features for manufacturing plants

These are the tools manufacturing site managers use to keep track of contractors and their compliance.

QR pass check-in with no app

Every contractor gets their own QR pass by email and scans it with any smartphone camera when they arrive and leave. There is nothing to download.

Certification compliance gate

SiteKey checks certification status when a contractor checks in. Anyone whose licence or certification has expired is flagged before they go into the plant.

Live evacuation list

SiteKey keeps a live list of everyone on site, which you can open on any phone or tablet. In an emergency your team can see who needs to be accounted for, whichever shift they are on.

Contractor pre-registration

Register contractors and their workers before they arrive, with their certification details and access requirements. Their compliance is checked in advance and there is less waiting at the gate.

Area access control notes

You can add area access notes to each contractor profile, listing which parts of the plant they are authorised to enter and the requirements for each area.

Automatic sign-out

If a contractor forgets to check out, SiteKey signs them out at the end of the working day. Nobody has to tidy up the occupancy records by hand.

Getting set up before your next maintenance window

There is no IT project involved. Most manufacturing customers are live within two to three days.

1

Configure your site

Tell us about your plant, your contractor categories and your certification requirements, and we set up the compliance gates, area access rules and admin access to suit.

2

Register contractors

Import your contractor list or let them self-register. Each person gets a QR pass by email, and their certification details and access permissions are already on file.

3

Contractors scan in and out

Contractors scan their pass when they arrive and leave. SiteKey checks their certifications as they check in and keeps the evacuation list current.

"We have maintenance contractors coming in every week, electricians, refrigeration technicians, forklift services. SiteKey means I know exactly who's on site and whether their certs are current."
Manufacturing operations manager, New Zealand

Manufacturing contractor management questions

What are NZ manufacturing businesses' obligations around contractor access under HSWA 2015? +

Under the Health and Safety at Work Act 2015 (HSWA), manufacturing businesses operating as PCBUs have a primary duty to ensure the health and safety of all workers on their premises, including contractors doing maintenance, service or project work. That includes making sure contractors have had site-specific inductions, hold the certifications required for their work, and can be accounted for in an emergency evacuation. Where work overlaps, for example when contractors work alongside production staff, the PCBU must also manage the co-ordination of those overlapping duties.

How does SiteKey verify contractor certifications before site entry? +

During contractor pre-registration, each person's required certifications are recorded along with their expiry dates. At check-in, SiteKey's compliance gate checks the contractor's certification status against your requirements. If a required certification is missing or has expired, the contractor is flagged as non-compliant and cannot complete check-in until the requirement is met. Site administrators can review and update certification records in the SiteKey admin dashboard.

Can SiteKey track which contractors have accessed which parts of the plant? +

SiteKey records a time-stamped log of every check-in and check-out across your site. You can add area access notes to contractor profiles and set different access requirements for different parts of your facility. SiteKey is not a physical access control system. It gives you an audit trail of who has been on site and when. WorkSafe audits and internal reviews most commonly ask for that record.

How does SiteKey handle contractors who work across multiple shifts? +

Contractors scan their QR pass at the start of their shift and scan out at the end. If a contractor forgets to sign out, SiteKey signs them out automatically at the end of the working day. The admin dashboard shows check-in history across all shifts, and you can review who was on site during any period.

What happens if a contractor's certification expires mid-project? +

SiteKey tracks certification expiry dates and flags certifications that are about to expire, so you can follow up before they lapse. If a certification expires partway through a project, SiteKey marks the contractor as non-compliant. The next time they try to check in, the compliance gate flags the lapsed certification and they cannot go further until a current certification is recorded.

How much does SiteKey cost for a manufacturing business? +

SiteKey is a flat monthly fee, with no per-user charges and no per-scan costs. Pricing is $30 a month for an office, $50 a month for a worksite, and $10 a month for each additional site. See full pricing on the SiteKey homepage.

Get SiteKey running at your plant

Tell us about your manufacturing site and we'll have SiteKey set up for you within a few days.

Get started

Related guides

How to manage contractor compliance on NZ worksites
Steps for inductions, certification checks and compliance gates.
Site access obligations under HSWA 2015
What the Health and Safety at Work Act requires around site access records and contractor compliance.
Warehouse and logistics site access management in NZ
How NZ warehouses and distribution centres record contractor access digitally.
Site induction management software for NZ worksites
Checking induction completion at the gate before anyone goes onto site.